PDF Converted

Privacy Policy

Last updated: March 29, 2026

1. Introduction

Welcome to PDF Converted ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pdfconverted.co.za and use our PDF conversion services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

When you use our services, you may provide us with:

  • Files you upload for conversion (documents, images, PDFs)
  • Contact information when you reach out to us (name, email address)
  • Feedback and correspondence you send to us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information (type, screen resolution)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our PDF conversion services
  • Processing your file conversions and delivering results
  • Responding to your inquiries and providing customer support
  • Analyzing usage patterns to improve user experience
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations and protecting our rights
  • Displaying relevant advertisements through third-party ad networks

4. File Security and Deletion

We take the security of your uploaded files seriously:

  • Automatic Deletion: All uploaded files are automatically deleted from our servers within 1 hour of processing
  • No File Storage: We do not permanently store your converted files
  • Secure Processing: Files are processed using encrypted connections (SSL/TLS)
  • No Sharing: We never share, sell, or distribute your uploaded documents to third parties
  • Access Control: Only automated systems process your files; no human personnel access your documents

5. Third-Party Services

5.1 Advertising Partners

We may use third-party advertising companies, including Google AdSense, to serve ads when you visit our website. These companies may use cookies and similar technologies to collect information about your visits to this and other websites to provide relevant advertisements. Google, as a third-party vendor, uses cookies to serve ads on our site based on your prior visits to our website or other websites.

You may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

5.2 Analytics Services

We may use third-party analytics services such as Google Analytics to help us understand how users interact with our website. These services collect information sent by your browser, including your IP address and the pages you visit.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Uploaded files are deleted automatically within 1 hour of conversion. Contact information and correspondence may be retained for up to 2 years to provide customer support and improve our services.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your personal data
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: